Employment Type: Permanent

Hours of Work: Monday to Friday, 9am - 5.30pm

Location: Home/field-based

As our Commercial Development Manager (National) you will play a pivotal role in the development of our new Holiday Lodges division. Our aim is to extend our model of outstanding service and performance to a new audience of professional operators in the Holiday Lodge space.

Service and Quality really are at the heart of all we do. Your detailed knowledge of the sector and personal relationship skills will establish trust and credibility in the market. You will have a passion for people and travel. Nationwide UK travel with overnight stays will be an important part of the role and personal contact and visits are at the heart of our approach to service.

In this role, the successful candidate will be responsible for establishing and nurturing B2B relationships with Owners/Operators of lodge park developments.. We seek to build long lasting relationships with our Owners. We are straight-talking and never over promise. want to bring on board the right owners with the right properties meaning we can make a really valuable contribution to their business.

What will I be doing?

• Strategic planning: We are great believers in the Sales funnel and you will adopt a strategic approach to the creation and management of your sales pipeline from lead generation to appointments, follow-ups through to sign-up
• Business Development: Using your own knowledge of the market and personal contacts, seek out opportunities for new business. Self-generated leads will be key to success
• Partnership Development: Establish and maintain B2B partnerships that will generate leads and referrals as well as fostering a positive view of Travel Chapter within the sector
• Sales Management: Oversee the sales process from lead creation to contract agreement and then through to ‘Go Live’
• Relationship Management: Patience will be key as some relationships will take time to nurture and move through the sales funnel from initial contact through to development.
• Performance Reporting and Management: Monitor and analyse key performance indicators (KPIs) to measure effectiveness against targets
• Problem Resolution: You will be a good problem solver and will be skilled at time management and prioritisation of tasks

Your next chapter

We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need!

Ideally, we’re looking for:

• A highly motivated and results driven sales professional looking to take the next step in their career
• Proven track record in a similar role with the ability to thrive in a fast paced and dynamic environment
• Established network of professional contacts with the UK lodges and parks industry
• Outstanding communication and influencing skills with the confidence to deal with business owners and operators
• Quality is key! Travel Chapter has built its reputation on the quality of the portfolio. Knowing when to say ‘no’ is as important as when to say ‘yes’
• The ability to work well under pressure with strong time-management skills
• Self-motivated and at ease working alone or as part of a team
• Strong organisational skills and an attention to detail
• Proficiency in all Microsoft Office applications. Experience using Salesforce would be an advantage
• Due to the nature of the role it is essential that you have a full driving licence as extensive UK travel will be required including overnight stays

What's in it for you?

We believe in taking care of our team. As well as joining a rapidly growing company with a good culture and opportunities for employee development, we provide competitive salaries and a range of benefits, including:

These include:

• 25 days’ paid holidays plus bank holidays
• A special day off for your or a loved one’s birthday
• £500 paid towards a holiday of your choice
• A paid day to volunteer with a charity close to your heart
• A friends and family discount scheme
• Life assurance for your peace of mind
• Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts and more
• Exciting social events, including our famous Christmas parties!
  

Who are we?

We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.

Highlighted by our place on the Sunday Times Best Places to Work 2024 list, the people behind our company are at the heart of everything we do and it’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day.

We are passionate about what we do, and we take a common-sense approach to getting things done. Inevitably, things go wrong from time to time, and we do everything we can to make it right. We learn from it and adapt, remembering to stay curious and never stop evolving.

Diversity is key to our success and work hard to make sure we’re inclusive. Let us know if you need any adjustments made to the application or selection process so you can do your best. We’ll be happy to help. 

INDALL