Legal and Compliance Officer
Location: Hybrid, with ability to work from our Bideford office when needed
Contract: Permanent
Hours: Full time

Your next chapter
At Travel Chapter, we are proud to be a B Corp and a people first business. As we continue to grow, we are strengthening our commitment to doing things the right way for our customers, our communities and our teams. Our Legal and Compliance team sits at the centre of that mission, helping us stay safe, informed and accountable.

We are now looking for a Legal and Compliance Officer who can support across both legal and data protection work. This is a varied role that would suit someone early in their career who is looking to develop both their legal and data privacy expertise. You will bring up to two years’ experience in the relevant areaas and a real appetite to learn, collaborate and make a positive impact.

What you’ll be doing

Legal Support:
• Providing advice and support to colleagues on legal questions and contract terms, particularly those involving regulatory matters
• Preparing first drafts of documents and conducting legal research
• Collating and organising contract information in our electronic systems
• Analysing legal data and maintaining accurate records in our databases
• Preparing clear written updates on legal topics for internal teams
• Assisting with legal complaints and filing documents at court where needed
• Supporting the planning and delivery of internal training on legal matters
• Helping with day to day administrative tasks to keep the legal function running smoothly

Compliance and Data Protection:
• Reviewing and managing the data protection inbox
• Supporting and logging Data Subject Rights requests
• Receiving, collating and responding to Data Subject Access Requests in a timely and accurate way
• Identifying and logging potential data protection complaints or breaches
• Helping maintain our register of data protection incidents and near misses
• Recording complaints and incidents using our service desk system
• Assisting with the annual Information Asset and Data Mapping process
• Keeping clear statistics on all data protection activity including DSARs, erasure requests and breaches
• Preparing documents and information packs ahead of quarterly Data Governance Office Committee meetings
• Providing general administrative support for the data protection team

What you’ll bring:
• A legal background with up to two years experience as a solicitor, CILEX professional or equivalent, ideally with some exposure to regulatory work
• Knowledge of the Data Protection Act 2018 and UK GDPR, supported by the BCS Practitioner Certificate in Data Protection
• Strong organisational and project management skills
• Excellent written and verbal English with great attention to detail
• Confidence handling confidential information
• Strong Microsoft Office skills and confidence working with digital systems

Who you are:
• Honest, methodical and meticulous with genuine attention to detail
• Inquisitive and keen to understand how things work and how they can be improved
• Professional, personable and able to build strong relationships across the business
• Enthusiastic, willing to learn and open to developing new skills
• Able to work under pressure and manage tight deadlines
• Comfortable working independently with good judgement and common sense
• A team player who can adapt quickly to changing needs

Why Travel Chapter
Joining us means becoming part of a business that cares. As a B Corp, we are committed to making a positive impact for our people, our planet and our communities. You will be part of a supportive team, working in a beautiful part of the country, with hybrid flexibility and opportunities to grow your career as we continue to evolve.

If this sounds like the next chapter you’ve been looking for, we would love to hear from you

INDALL