Salesforce Technical Team Lead

Location: Fully Remote - UK Based (Occasional visits to Bideford - HQ)
Contract Type: Permanent
Salary: Competitive, depending on experience

At Travel Chapter, we’re passionate about creating memorable holiday experiences and making holiday letting more rewarding for everyone. Our brands, including holidaycottages.co.uk, represent over 15,000 properties across the UK, supported by our in-house technology and talented teams.

As a Salesforce Technical Team Lead, you’ll play a key role in driving the success of our Salesforce platform, ensuring it continues to meet the evolving needs of our business. You’ll lead, mentor and develop our internal Salesforce team, while taking ownership of day-to-day operations, BAU requests and support delivery.

This is a hands-on leadership role, combining technical expertise with team management and stakeholder engagement. You’ll work closely with our Head of Salesforce (Technical) and cross-functional teams to deliver high-quality solutions, champion best practice and keep our platform running smoothly.

What you’ll be doing

• Leading, mentoring and developing our internal Salesforce team, including 3 administrators
• Managing workload allocation across projects, BAU requests and support tickets
• Acting as the escalation point for Salesforce operations and ensuring timely issue resolution
• Collaborating with business stakeholders to translate requirements into technical solutions
• Overseeing design, development, testing and deployment of enhancements and integrations
• Owning release management, including planning, deployment and adoption of updates
• Ensuring platform stability, performance and adherence to SLAs
• Championing best practice across development, security and version control
• Staying informed on Salesforce innovations and recommending relevant enhancements
• Maintaining clear documentation across processes, designs and configurations

What you’ll bring

• Proven experience as a Salesforce Technical Lead, Team Manager or Senior Salesforce Developer
• Strong knowledge of Sales Cloud and Service Cloud
• Deep understanding of Salesforce architecture, configuration and APIs
• Experience managing Salesforce teams and multiple concurrent projects
• Hands-on experience with integrations, data migrations and automation tools such as Flow or Process Builder
• Working knowledge of version control and CI/CD tools such as Git
• Excellent communication skills and the ability to engage both technical and non-technical audiences

It would be great if you also have:

• Salesforce certifications such as Platform Developer II, Admin or Application Architect
• Experience working in Agile environments using Jira or Confluence
• Awareness of other Salesforce products such as Marketing Cloud, Experience Cloud or Data Cloud

Who you are

• A natural leader with strong mentoring skills
• A proactive problem solver with a customer-first mindset
• Collaborative, adaptable and driven to deliver continuous improvement
• Someone who thrives in a fast-paced environment and brings energy to every challenge

Why join us

At Travel Chapter, we’re proud to be a Certified B Corporation, balancing profit with purpose. We care about doing the right thing for our people, our communities and our planet. You’ll be joining a friendly, forward-thinking business that values innovation, flexibility and personal growth.

If you’re ready to take your next step and make an impact with a company that’s truly people-first, we’d love to hear from you.

Apply today and start your next chapter with us.