Employment type

Permanent 

Work hours 

Monday-Friday, 9am-5.30pm (37.5 hours) 

Location

Norfolk or Devon - Hybrid working (office-based twice weekly)

What will you be doing?

As a Social Media Performance Manager, you'll be pivotal in shaping and executing Travel Chapter's social media strategy for various brands.

You'll work closely with the Head of Digital Media to meet key performance indicators, driving bookings and conversions at the right cost. This role includes managing budgets, creating and optimising paid campaigns, ensuring brand consistency, sharing best practices, and monitoring industry trends.

The sorts of things you’ll be doing include:

• Working closely with the Head of Digital Media to plan and execute our social media channel strategy, delivering against core KPIs that form part of our overall marketing strategy - driving incremental bookings and increasing conversion at the right CPA.
• Alongside the Head of Digital Media, managing the social media performance budget across multiple brands and campaigns.
• Ensuring that social activity is consistent with our brand values, policies, and tone of voice.
• Sharing best practices with internal stakeholders on the most successful campaigns, creative, targeting and other such tactics.
• Monitoring industry trends (blogs/conferences) including initiatives from other sectors and making recommendations to enhance our social media performance.
• Proactively developing knowledge of existing competitors and their social media strategies.

What are we looking for? 

We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need!

Ideally, we’re looking for:

• Sound understanding of digital marketing across multiple social channels.
• Experience optimising social media on the following platforms: Facebook, Instagram and Twitter.
• Excellent knowledge and experience running paid social media ad campaigns.
• Experience managing budgets of £20k+ a month.
• Up to date with all emerging social media trends and technology that would affect the landscape of the market.
• Highly numerate with an analytical mindset.
• Ability to write compelling copy and apply tone of voice guidelines.
• Strong team player and a self-starter – the ability to go the extra mile to get the job done.

What’s in it for you?

We believe in taking care of our team. As well as joining a rapidly growing company with a good culture and opportunities for employee development, we provide competitive salaries and a range of benefits, including:

• 25 days' paid holidays plus bank holidays
• A special day off for your or a loved one's birthday
• £500 paid towards a holiday of your choice
• A paid day to volunteer with a charity close to your heart
• A friends and family discount scheme
• Life assurance for your peace of mind
• Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts and more
• Exciting social events, including our famous Christmas parties!

Who are we?

We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.      

The people behind our company are at the heart of everything we do and it’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day.   

We are passionate about what we do and we take a common-sense approach to getting things done. Inevitably, things go wrong from time to time and we do everything we can to make it right. We learn from it and adapt, remembering to stay curious and never stop evolving.      

Diversity is key to our success, and we work hard to make sure we’re inclusive. Please let us know if you need any adjustments made to the application or selection process so you can do your best - we’ll be happy to help. 

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