How many workers does it take to change a light bulb? Well, in our case, it’s one more than we have currently!

Travel Chapter is looking for a new Maintenance Operative to join our team in North Norfolk. With more than 550 properties along the stunning Norfolk coast, we're looking for someone with experience and know-how to keep them resembling The Ritz rather than Fawlty Towers.

At Travel Chapter, we understand the importance of a smooth and comfortable guest experience. We want our guests to feel relaxed and at home from the moment they arrive, and that's where you come in. As our Maintenance Operative, you'll ensure that all our properties are maintained to the highest standards, so that guests can enjoy a hassle-free stay.

Your responsibilities will include:

• Delivering high-standard maintenance services to fulfil the needs of our homeowners
• Promoting a proactive and preventative approach to our Managed Services: you'll be a champion of staying ahead of the game, preventing issues before they happen, and showing homeowners the value of our Managed Services
• Identifying efficiencies and savings: you'll put on your thinking cap to find ways to save money and work smarter, so we can keep our Managed Services profitable and affordable
• Ensuring compliance with health and safety legislation and guidelines: safety always comes first, and you'll make sure that we follow all the rules and guidelines to keep everyone safe and sound. No shortcuts allowed!
• Working occasional late shifts in case of emergency call-outs – no later than 9pm

What's in it for you?

Apart from joining a rapidly growing company with a great culture and a big focus on employee development, the great news is we also offer competitive salaries and benefits which we feel look after our team well.

These include:

• 25 days’ paid holidays plus bank holidays (pro rata)
• A day off for your or a loved one’s birthday
• £500 paid towards a holiday of your choice
• A paid day to volunteer with a charity of your choice
• Friends and family discount scheme
• Life assurance for your peace of mind
• Social clubs - whether you’re into pets, fitness, gardening, sustainability or nutrition, there's something for everyone
• Great social events - we are well known for our Christmas parties!

About us

We’re Travel Chapter. We are a market leader in self-catering holidays. Having evolved from a small South West holiday letting agency to a UK network of travel brands, we pride ourselves on delivering the very best service to our customers and property owners alike. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.

If you're someone who takes pride in their work, has a good sense of humour, and is committed to providing the best possible guest experience, we encourage you to apply for this position. Let's work together to make sure that no guest ever has a bad experience with Travel Chapter!

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